Lean Processes
BOOKS - The following materials are available for check-out from Sladen Library. No time to visit the library? Call us; we'll be happy to route the materials to you.
Barry R. The Six Sigma Book for Healthcare: Improving Outcomes by Reducing Errors. Health Administration Press, 2002.
Breyfogle FW. Managing Six Sigma: A Practical Guide to Understanding, Assessing, and Implementing the Strategy That Yields Bottom Line Success. Wiley, 2001.
Chalice, R. Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement. 2nd ed. ASQ Quality Press, 2007.
Fleming JH. Human Sigma: Managing the Employee-Customer Encounter. Gallup Press, 2007.
George ML. Lean Six Sigma: Combining Six Sigma Quality with Lean Speed. McGraw-Hill, 2002.
George ML. Lean Six Sigma for Service: How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions. McGraw-Hill, 2003.
Graban M. Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction. CRC Press, 2009.
Hadfield D. The Lean Healthcare Pocket Guide: Tools for the Elimination of Waste in Hospitals, Clinics and Other Healthcare Facilities. MCS Media/The Lean Store, 2006.
Harris R. Making Materials Flow: A Lean Material-Handling Guide for Operations, Production-Control, and Engineering Professionals. Lean Enterprise Institute, 2003.
Rother M. Learning to See: Value Stream Mapping to Create Value and Eliminate Muda. Lean Enterprise Institute, 2003.
Schutta, JT. Business Performance Through Lean Six Sigma: Linking the Knowledge Worker, the Twelve Pillars, and Baldrige. ASQ Quality Press, 2006.
Smalley, A. Creating Level Pull: A Lean Production-System Improvement Guide for Production-Control, Operations, and Engineering Professionals. Lean Enterprise Institute. 2004.
Zidel T. A Lean Guide to Transforming Healthcare: How to Implement Lean Principles in Hospitals, Medical Offices, Clinics, and Other Healthcare Organizations. ASQ Quality Press, 2006.
RECENT ARTICLES
Albright B. Lean and mean. In addition to strengthening the bottom line, process improvement methodologies are improving patient care. Healthcare Informatics. 25(6):40A, 42A, 44A passim, 2008 Jun. PDF
Bush SH, Lao MR et al. Patient access and clinical efficiency improvement in a resident hospital-based women's medicine center clinic. American Journal of Managed Care. 13(12):686-90, 2007 Dec. PDF
Chang CY. The 'Toyota-like' otolaryngology office. Ear, Nose, & Throat Journal. 86(7):384, 387, 2007 Jul. PDF
Chassin MR, Anderson RM. Quality of care and racial health disparities: a strategic overview. Mount Sinai Journal of Medicine. 75(1):7-12, 2008 Jan-Feb. PDF
Chassin R. The Six Sigma initiative at Mount Sinai Medical Center. Mount Sinai Journal of Medicine. 75(1):45-52, 2008 Jan-Feb. PDF
Dreachslin JL, Lee PD. Applying Six Sigma and DMAIC to diversity initiatives. Journal of Healthcare Management. 52(6):361-7, 2007 Nov-Dec. PDF
Elberfeld A, Bennis S et al. The innovative use of Six Sigma in home care. Home Healthcare Nurse. 25(1):25-33, 2007 Jan. PDF
Fairbanks CB. Using Six Sigma and Lean methodologies to improve OR throughput. AORN Journal. 86(1):73-82, 2007 Jul. PDF
Furman C, Caplan R. Applying the Toyota Production System: using a patient safety alert system to reduce error. Joint Commission Journal on Quality & Patient Safety. 33(7):376-86, 2007 Jul. PDF
Gamm L, Kash B et al. Organizational technologies for transforming care: measures and strategies for pursuit of IOM quality aims. Journal of Ambulatory Care Management. 30(4):291-301, 2007 Oct-Dec. PDF
Isaacson G. Six Sigma tympanostomy tube insertion: achieving the highest safety levels during residency training. Otolaryngology - Head & Neck Surgery. 139(3):353-7, 2008 Sep. PDF
Nelson-Peterson DL, Leppa CJ. Creating an environment for caring using lean principles of the Virginia Mason Production System. Journal of Nursing Administration. 37(6):287-94, 2007 Jun. PDF
Neri RA, Mason CE et al. Application of Six Sigma/CAP methodology: controlling blood-product utilization and costs. Journal of Healthcare Management. 53(3):183-95; discussion 195-6, 2008 May-Jun. PDF
Parker BM, Henderson JM et al. Six sigma methodology can be used to improve adherence for antibiotic prophylaxis in patients undergoing noncardiac surgery. Anesthesia & Analgesia. 104(1):140-6, 2007 Jan. PDF
Parks JK, Klein J et al. Dissecting delays in trauma care using corporate lean six sigma methodology. Journal of Trauma-Injury Infection & Critical Care. 65(5):1098-104; discussion 1104-5, 2008 Nov. PDF
Printezis A, Gopalakrishnan M. Current pulse: can a production system reduce medical errors in health care? Quality Management in Health Care. 16(3):226-38, 2007 Jul-Sep. Full Text Not Available
Raab SS, Andrew-Jaja C et al. Dissemination of Lean methods to improve Pap testing quality and patient safety. Journal of Lower Genital Tract Disease. 12(2):103-10, 2008 Apr. PDF
Stiehl JB, Heck DA. Six sigma analysis of computer-assisted surgery tracking protocols in TKA. Clinical Orthopaedics & Related Research. 464:105-10, 2007 Nov. PDF
Stockwell DC, Slonim AD. Detecting medication errors: a job for Six Sigma. Pediatric Critical Care Medicine. 8(2):190-2, 2007 Mar. PDF
Stratton TD, Rudy DW et al. Lessons from industry: one school's transformation toward "lean" curricular governance. Academic Medicine. 82(4):331-40, 2007 Apr. PDF
Varkey P, Reller MK et al. Basics of quality improvement in health care. Mayo Clinic Proceedings. 82(6):735-9, 2007 Jun. PDF
Young TP, McClean SI. A critical look at Lean Thinking in healthcare. Quality & Safety in Health Care. 17(5):382-6, 2008 Oct. PDF
WEB SITES
Association for Manufacturing Excellence
Making Customers Feel Six Sigma Quality / GE
Healthcare Value Leaders
How Stuff Works / How Six Sigma Works
ISixSigma
Kaizen Rapid Process / Environmental Protection Agency
Lean Directions Newsletter / Society of Manufacturing Engineers
Lean Enterprise Network - Non-profit education and research organization dedicated to promoting lean processes.
Lean Thinking and Methods / Environmental Protection Agency
Six Sigma / Environmental Protection Agency
Updated April 2010
Links Checked October 2009
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